Refund Policy

This policy explains when and how refunds work for MRIR subscriptions. It is part of our Terms of Service.

Subscriptions (quarterly & annual)

All subscription payments are final and non-refundable. Because a subscription unlocks the full platform immediately — including premium signal access that cannot be revoked after use — we do not offer partial-period or change-of-mind refunds. You can cancel renewal at any time from the billing portal; you keep access until the end of the period you already paid for. To avoid the next charge, cancel at least three (3) days before renewal.

Lifetime plan

The Lifetime plan is a one-time purchase and is non-refundable, except where a refund is legally required.

Crypto payments

Payments in cryptocurrency are final once confirmed on-chain. Blockchain transactions cannot be reversed; we cannot refund, redirect, or recover a completed transfer. Verify your payment details before confirming.

Service failure

If the platform is materially unavailable for a prolonged period (more than 7 consecutive days) during a paid period, contact support@mrir.app with your account email — we will resolve it with service credit or a pro-rated refund where required.

Chargebacks

Card chargebacks filed without first contacting support may result in immediate account suspension. Please reach out first — we respond to every ticket.

How to request a refund

Email support@mrir.app from your account email with your order reference. We review and respond within 5 business days. Refunds for EU/UK consumers are handled in line with mandatory consumer-protection law where it applies.